Dear Partners,
We would like to inform you that regarding to the event of DAS/NDAS communication error message that may pop-up in computer when make smart devices (KL-CTDS, KL-MCTDS5 and KL-TCG) connected with computer, please refer error message screen photo as attached.
Hence, in order to effectively prevent this error in advance from possibility happening, please revise the computer time format to “year/month/day” from current setting for example: day/month/year, otherwise this error may be opportunities, thank you for your cooperation.
Best Regards,
Loover-Kilews Industrial Co., Ltd.
P.S. Your confirmation of the message by return is necessary for us, thanks.
